Sales call clarity achhi thi par onboarding instructions nahi theek
Maine sales ke process ko leke shuru me achhi clarity paayi, jaise ki sign-up and payment steps acche se samjhaye gaye the, unka sequence logical tha aur koi confusion nahi hui usmein. Lekin jab main software ko actually use karne laga, toh onboarding instructions thodi se adhuri lag rahi thi. Kaafi cheezein mujhe khud hi find out karni padi, jese ki dialer ka configuration aur database integration. Training ka jo part tha wo bhi kaafi basic tha aur zyada detailed nahi. Mujhe laga ki software ka interface refine ho sakta hai, especially jab naye users pehli baar login karte hain. Support team kabhi kabhi help karti thi, lekin woh hamesha easily available nahi thi. Overall, sales me jo smoothness thi, wo onboarding phase me thodi gadbad ho gayi thi, jaha mujhe jyada khud kaam karna pada. Is wajah se mera experience mixed raha, jisme sales acha tha par starting use thoda tough tha.