Sales aur pre-purchase process tha thoda confusing sa experience
Jab main sales aur pre-purchase ke baare mein dekh raha tha toh mujhe laga ki thoda zyada apne aap samajhna padega sab kuch. Guidelines theek thi, par clarity kam thi regarding kya verify karna hai pehle aur payment mode kaise setup karna hai. Dusri taraf, unke representatives ne try kiya to help, aur kuch phones pe response bhi mila achha tha. Lekin jyada tar information mujhe khud hi gather karni padi from different sections of the website, jo time-consuming tha. Agar thoda streamlined info ho toh better hota. Overall, poora process aisa laga jaise customers ko thoda zyada effort karna padta hai before full understanding, toh kuch had tak frustrating bhi tha, but I did find some useful points during the research which thodi madad karte hai decision mein. This whole thing felt more like self-discovery than guided purchase.