Sales aur pre-purchase mein thodi guidance missing thi
Mera experience ye raha ki sales aur pre-purchase phase mein mujhe kaafi cheezein khud se samajhni padi, jo thoda challenging tha. Software aur training ke features ke baare mein jitni information milti thi, woh basic level ki thi, lekin mujhe apne workflow ke hisaab se decide karna pada ki kis cheez ki need hai aur kya require karunga. Onboarding mein documentation helpful tha par detailed walkthrough nahi tha, jis wajah se kabhi-kabhi dialer aur database features sahi se explore karne mein time lag gaya. Sign-up aur payment process smooth tha, par mujhe invoice mein kuch baar lagta ki details thodi aur clear honi chahiye thi. Support se contact kiya toh helpful rahe, par main expect kar raha tha ki sales ke dauraan thoda zyada proactive guidance mile taki main jaldi decision le sakun. Overall product acha laga, lekin thoda aur help aur clarity pre-purchase mein honi chahiye thi taaki naye users ke liye easy ho.