Sales aur onboarding mein thodi mehnat lagti thi
Jab main WFHI ke product ko lene ke liye soch rahi thi, toh mujhe laga ki sales aur pre-purchase process easy hoga. Par jab actual mein steps follow kiye, toh samajh aaya ki kaafi cheezein mujhe khud dhoondhni pad rahi thi training ke andar. Zyada guidance toh thi, par kahin kahin mujhe lagta ki agar thoda aur structured approach hota toh asaani hoti. Sign-up aur payment process clear thi, lekin jab software ke andar settings aur dialer ke functions ko samajhna hota, tab thoda struggle hua. Jo documentation thi usme bhi kuch basic concepts ko thoda detail mein explain karna chahiye tha. Lekin kya karungi, aise hi hota hai jab kisi naye software ki aadat lagani padti hai. Support team se jab contact kiya toh unhone helpful tips diye, jo ki expect thi par mujhe aur bhi proactive help ki zaroorat thi shayad. Filhaal main process se thodi thodi comfortable ho rahi hoon, par shayad phir bhi training mein thoda aur improvement ho toh behtar hota.