Sale wale ne jo bataya, usse alag tha sab
Main pehle se ready tha WFHI software ke features ke liye, toh jab maine sign-up kiya tab positive expectations thi ki sab kuch waisa hi milega. Lekin jab onboarding start ki, toh pata chala ki dialer tools thoda alag behave karte hain mere assumption se. Sales team ne jo bataya tha, usmein kiya-kya included hai aur kis-hisab se support milega, wo sach nahin laga. Database feature samajhna bhi difficult tha, kyunki koi detailed training nahi di gayi. Automatic updates maine expect kiya tha ki smoothly aur clearly honge, par kabhi-kabhi mujhe lagta tha ki kuch features update hone ke baad bhi purane hi version mein kaam kar raha hoon. Payment process mein bhi thodi confusion thi, invoices promised time pe nahi mil payi. Support team se baat karne par repeatedly kuch explanations dene padti thi, jo frustrating tha. Total experience mujhe laga ki sales phase mein jo promises diye usse milaya nahi ja saka. Abhi bhi confusion hai ki software mera demand pura karega ya nahi.