Sale timing aur work hours ka mismatch surprise kar gaya
Main soch rahi thi ki sales aur product ke hours hamare regular working time ke according hi honge, par thodi confusion hui is topic par. Jab maine initial enquiry ki, toh mujhe laga ki WFHI ki timings flexible hongi apne staff ke liye, especially kyunki remote workflows ka concept hi flexibility ka hai. Lekin jab actual software use karna shuru kiya, toh timing ka thoda mismatch mehsoos hua. Kahin kahin to dialer aur support services aise hours mein operate karte hain jo mere kaam ke saath poore nahi baithe. Is wajah se kabhi-kabhi jab mujhe call karna tha ya koi technical issue aaya, toh availability mein kami nazar aayi, jo nahi expect karti thi. Shayad ye coordinate karne mein sales team ne thoda overpromise kar diya tha, ya fir unka understanding mere working pattern se alag tha. Phir bhi overall product features ache lage aur database integration bhi kaafi useful tha. Bas timing ka ye masla tha jo thoda ajeeb laga. Soch rahi hoon ki agli baar sign-up karne ya purchase karne se pehle poora timing schedule confirm karungi, taaki mismatch ka risk kam ho. Mujhe lagta hai ye chhoti si baat surprisingly badi asar kar sakti hai product ki usability par.