Sale process thoda confusing tha par unhone manage kiya
Maine pehle kabhi remote workflow software use nahi kiya tha, toh main thoda unsure tha purchase karne se pehle. Jab sales process start hua, tab mera jo pehla issue tha woh yeh ki sign-up ke samay thoda interface slow tha aur kuch forms properly submit nahi ho rahe the. Maine unki support ko call kiya, aur unhone patience se mera issue sun ke turant help kiya. Yeh padha ki unka system real-time mein updates karta hai, toh bijli chali jaane ke baad thodi delay hui form submission mein. Phir bhi overall, sales team ne kaafi professional tareeke se situation ko handle kiya. Har ek step mein mujhe pata tha ki kya karna hai, aur billing ke samay sab clear raha. Ek chhota dikkat yeh thi ki automatic updates kabhi kabhi background mein slow chal rahe the, jo thoda frustrate kar sakta tha. Lekin unki telephonic support ne baar baar bataya ki problem-solving pe kaam ho raha hai. Overall, main satisfied tha ki service chal rahi hai aur issues ko fix karne ka prayas dikh raha hai.