Sale process okay, responsiveness was alright
So I was thinking about WFHI’s sales and had a couple of questions about how their software package works with remote workflows. The people I reached out to responded in a decent time, generally not too slow but not super quick either. Sometimes I waited a bit longer than expected for replies, which made me a bit unsure about who to contact next. The information they provided was okay and helped me understand the payment and invoicing process pretty well. On the other hand, I wasn’t always clear how much the software would support the exact hours I want to work. Talking about training, they explained some parts clearly but not all of them in a sequence that felt natural to me. I’m giving it a middle score because while the team did respond fairly, there were some delays and unclear moments that left me feeling mixed about choosing this.