Sale process ke baad bhi kahin na kahin improvements chahiye
Maine pehle socha tha ki signup aur purchase process smooth hoga, par kuch cheezen expect se thodi alag nikli. Jab maine contact kiya sales team se, toh baar baar wahi cheezen repeat ho rahi thi, jaise ki mujhe samajh aata ki main already janta tha. Ye thoda tiring tha kyunki mujhe rapid decisions leke aage badhna tha, aur baar baar same information dena pad raha tha. Waiting time bhi thoda zyada tha, support response slow laga. Lekin haan, invoice aur payment confirmation time pe mile, jo ek achhi baat hai. Main finally product le hi liya, par main sochta hoon ki agar pre-purchase phase smooth hota toh overall experience better hota. Is experience ke baad bhi main decide nahi kar paaya ki kya main fir se kharidunga, par kam se kam jo mila wo efficiently toh tha.