Sale mein kaafi wait aur repeat hua, expectations alag thi
Maine expect kiya tha ki sales process zyada fast aur straightforward hoga, par mere experience mein bohat saara waiting aur repetition tha. Starting mein to laga ki main jaldi se onboarding kar lunga, par baar baar same questions pooche gaye jo thoda frustrating tha. Support team ko explain karna bhi baar-baar padta raha jo time waste tha. Ye bhi laga maine already jitna samjha tha, sales process mein woh sab cover nahi hua, matlab basic details ko baar baar explain karna pada. Jab software ki baat aayi, toh dialer tool sahi kaam karta tha, aur database thoda helpful tha, lekin unke features samajhne mein thoda time laga. Training ke dauraan bhi kuch steps repeat hote rahe, jo mujhe samajh nahi aaya ki kyu hota hai. Payment karte waqt bhi thoda confusion raha, invoices thik se clear nahi the, toh overall lag raha tha ki jo main expect kar raha tha usse zyada slow aur repetitive process raha. Shayed mujhe zyada streamline process chahiye tha, par yahan repeat hi repeat hota raha aur woh time waste feel hua.