Sale ke baad response slow tha, aur isliye maine decide kiya chalna hai
Main batana chahungi ki sales team ka response itna tezi se nahi tha jitna expect karti thi main. Jab maine sign-up process poora kiya, toh pehle toh invoice time par mila jo theek tha. Lekin phir jab maine support se contact kiya onboarding mein dikkat ke liye, toh response delay hua. Log generally polite the, par unka turnaround time kaafi slow tha mujhe toh lagta hai ki unke paas sufficient staff nahi tha help karne ke liye. Software ke baare mein mujhe laga ki features acchi quality ke hain aur dialer theek se kaam karta tha, par uss slow support ne mera pura experience thoda kharab kar diya. Main yeh nahi kahungi ki sab kuch kharab tha, billing aur basic functionality mein koi problem nahi thi aur automatic updates bhi timely milti rahi. Lekin jab support slow hota hai, toh productivity pe farak padta hai aur mujhe laga ki main kisi aur option ko explore kar loon. Overall, sale ke baad jo responsiveness chahiye tha, woh nahi mila aur isliye maine aage kuch socha.