Sale ka process acha tha, par bohot kuch mujhe khud hi samajhna pada
WFHI ki sales aur pre-purchase experience overall achhi rahi, magar mujhe laga ki company ki taraf se kuch aspects zyada clear nahi the. Sign-up aur payment ke steps toh simple the, par jab product features ko samajhne ki baat aayi, toh mujhe zyada research karni padi khud se. Jo software aur training ke options hain, unke faayde ya unka scope itna detailed nahi tha website pe, jiski wajah se thoda confusion hua. Onboarding mein mujhe khud se hi bahut saari details pata karni padi, jaise training timings, calling tools ka istemal, aur database integration. Thoda aur transparency hoti toh better hota, especially jab payment karne ke baad training modules aur software access ke procedures clear nahi the. Lekin ek positive baat yeh rahi ki support ne time dekar queries handle ki, toh us angle se ek basic reassurance mili. Bas ye lagta hai ki company ko apni sales communication aur guidance ko thoda aur structured karna chahiye taaki naya customer jyada confusion me na rahe. Mera overall experience thoda mix raha, par main samjh raha tha ki ye waqt ke saath improve hoga.