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WFHI review

Sahi lagega jo schhodna nahi chahti support

3 out of 53 of 5Verified purchaseSupport and communication

Sahi lagega jo schhodna nahi chahti support

Mujhe laga tha ki tum logon ki support puri tarah se seamless hogi aur help turant milegi, par aise hua nahi. Onboarding ke dauraan kuch queries thi toh response mila, lekin jab dialer ya database se related problems aayi, toh thoda delay tha. Kabhi kabhi lagta tha ki representative samajhne mein thoda slow hai ya shayad koshish kam karta hai. Mujhe ye bhi acha laga ki jab mujhe support mila, toh wo kaafi detailed aur polite tha. Lekin overall jo maine expect kiya tha usse thoda kam support experience mila. Jo log patience rakh sakte hain aur jo apne liye apparently customized solutions dhoondhna chahte hain, unke liye sahi hai. Lekin agar kisi ko turant aur hassle-free help chahiye, toh shayad ye line unke liye nahi hai. Payment aur invoicing mein koi dikkat nahi aayi, wo process smooth tha aur automatic updates ne system ko updated rakha. Dialer acchi tarah kaam karta hai, par kabhi kabhi calls mein delay hota hai. Database feature mera workflow improve karta hai, lekin kabhi kabhi slow laga. Overall mixed feel rahi, thoda better ho sakta tha.

Swati Vineet GaonkarMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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