Sabse zyada irritation hua onboarding ke starting moment pe
Jab main WFHI ke portal pe pehli baar sign-up kar raha tha, mujhe lag raha tha ki sab kuch smooth aur straightforward hoga, but waisa nahi hua. Ek particular step, jahaan mujhe apni database details enter karni thi, wo bahut complicated tha aur clear instructions nahi diye gaye the. Is wajah se main confuse ho gaya aur support ko call kiya, par us time ke baad bhi mujhe support tak pahunchne mein kaafi time lag gaya. Baaki processes ke baare mein main itna keh nahi sakta kyunki main us complex step ke baad aage nahi badh paaya. Main samajhta hoon ki agar onboarding ka jo pehla part tha wo zyada friendly aur help se bhara hota, toh shayad main jaldi se setup kar pata. Anyway, itna to main bol sakta hoon ki software ke baaki features potential rakhte hain, but iska starting moment mere liye thoda frustrating thi.