Sabse zyada frustrating tha support ka silence
Mujhe lagta hai ki support system se baat karna sabse disappointing experience tha. Ek baar maine call kiya, aur phone uthane me bahut der lagi, aur jab finally baat hui, to jo jawab mila wo bilkul vague tha. Baaki times bhi maine emails bheji, par response ya toh bahut late aayi ya fir bilkul nahi aayi. Poora time mujhe aisa laga ki koi serious assistance dene wala nahi hai. Software ka use karna mushkil tha par sabse zyada takleef tab hui jab support se madad maangne par clarity nahi mili. Training toh thi, lekin jab live issue aaya, tab kisi ne help nahi ki. Database feature aur dialer ki problems samajh nahi aa rahi thi, aur support ki taraf se jo guidance milni chahiye thi wo nahi mili. Automatic updates bhi kabhi kabhi confuse karne wale thay, par support ki keemat sabse zyada thi. Ye akela hi ek baat thi jo mujhe yaad rahi, ki wo bhi itni unsatisfactory thi ki mujhe laga main aage kya karoon.