Sabse zyada confusing thi support ki baat
Mujhe lagta hai ke support aur communication mein kuch basic issues hain jo mujhe frustrate kar gaye. Jo steps diye gaye the onboarding ke liye, unka koi logical order nahi tha. Jab main software setup kar rahi thi, toh support se contact kiya, lekin unhone jo mea aage badhne ke liye kaha usmein koi continuity ya clarity nahi thi. Pehle mujhe ek tareeke se database feature samjhaya, phir dialer ki baat karte time poora context badal gaya. Aise lag raha tha ki har support agent alag approach samajh raha tha, jo confuse kar raha tha. Ye bhi hua ke automatic updates ke baare mein bhi clear guidance nahi di gayi, toh main unsure thi ki software kis state mein hai. Overall, ye process mere liye kaafi stress wala tha, kyunki poora onboarding jitna aasaan hona chahiye tha, usse woh nahi tha. Agar support thoda coherent aur sequence mein hota toh shayad main isse use kar paati, magar abhi nahi lagta ki yeh mere liye helpful hai.