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WFHI review

Sabse bekaar thi support ki responsiveness

1 out of 51 of 5Unverified experienceSupport and communication

Sabse bekaar thi support ki responsiveness

Main honestly kaafi confused aur thoda frustrated tha jab maine support ko call kiya, par samajh nahi aaya ki woh log kitni der mein reply karenge. Matlab, baar baar call karne pe bhi, response itna slow tha ki main soch raha tha kahin mera phone bandh toh nahi ho gaya. Ye laga ki mujhe khud hi har chiz samajhni padegi, par help available nahi thi. Jab unhone finally baat ki, toh jo jawab diye woh kaafi generic aur unclear tha. To mujhe samajh nahi aaya ki main apna dialer ya database kaise theek se set karun. Yeh baat mujhe bahut zyada irritate kar gayi, kyunki mujhe lagta tha ki jab paise dena padte hain toh support thoda better hona chahiye. Kabhi kabhi toh main sochta tha ki shayad mujhe apna kaam yahan se karna band kar dena chahiye, par fir bhi thoda try karne ka mann tha. Support mein itni der aur unclear communication hone ki wajah se process mujhe kaafi tough lag raha tha, aur honestly yeh part sabse frustrating tha jo main notice kar raha tha.

Rajesh Chaitali SodhiAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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