sabse badi dikkat thi support ki slow response
Maine jab software install kar ke use karna shuru kiya toh initial setup me kaafi dikkat aayi thi. Database ko sync karne me problem aa rahi thi, dialer bhi bar bar disconnect ho raha tha. Ek do baar automatic updates ke baad system freeze ho gaya, jisse kaam ruk gaya tha. Jab support ko call kiya toh unka response bahut slow tha, kai baar phone uthane me der lagti thi. Maine clearly bataya ki problem urgent hai, par delay ki wajah se frustration badh raha tha. Telephonic support se satisfaction bahut kam mili, basic queries ka jawab lene me bhi bohot time lag gaya. Invoicing process bhi complex laga, sign-up ke waqt clear information nahi mili thi. Training sessions me bhi mere questions ka jawab proper tariqe se nahi mila. Mujhe lagta hai ki software ke features achhe hai, par agar support team efficient nahi hoga toh user experience kaafi negative ho sakta hai. Mera overall impression yehi raha ki WFHI ka support system needs to improve significantly, warna software asaani se use nahi ho payega.