Sabse badi baat: support ki clarity thi
Mujhe pata tha ki software aur training main kaafi cheezein self-explain karne wali hongi, par asli me kitna khud se adjust karna padega, yeh main soch rahi thi starting mein. Sign-up ke baad training sessions lene lagen, aur software ka basic setup toh thoda confusing laga. Dialer use karte waqt thodi practice chahiye thi, kyunki interface thoda alag tha mere expectation se. Database wala feature theek tha, lekin usko customize karne ke liye mujhe khud ki mehnat karni padi. Support se jab baat ki toh unhone fatafat help ki, par kaafi cheezein khud se hi karni padhi. Jab kabhi kisi update ki baat aayi, toh auto-update ne bina bataye thodi changes kiye, jisse adjust karna automatically mera kaam tha. Invoice aur payments straightforward the, koi dikkat nahi hui usme. Overall, communication achhi thi, lekin zyada tar kaam main khud hi kar rahi thi, support sirf guide karne ke liye tha. Yeh thoda alag experience tha, support toh help karta tha, magar fully assist nahi karta. Bas yeh samajh lena chahiye ki software ka implementation zyada self-driven hai, aur usme patience toh chahiye hi hota.