Sabse bada surprise tha support timing ka fit hona
Main kabhi soch bhi nahi sakti thi ki telephonic support mere actual working hours ke hisaab se itna match karega. Jab se training complete hui, maine support ka istemal kiya hai, toh ye samjha ki team ke log meri timezone ko samajhte hain. Yeh flexible hours mujhe bahut madad karti hai. Training ke dauran bhi yeh baat clear ho gayi thi ki support ko access karna asaan hai bina bottlenecks ke. Kabhi bhi jab mujhe database ya dialer me issue aata, toh help milti thi ek ya do calls me. Jo log apna workflow flexible rakhte hain, unke liye yeh support structure surprising aur useful dono hai. Main yeh service continue karungi kyunki mujhe lagta hai yeh mera kaam asan karta hai.