Sabse bada surprise tha pura software khud samajhna pada
Main jab WFHI ka software use karna start kari thi, toh mujhe expect tha ki zyada tar cheezein clearly explained hongi, lekin mujhe khud kaafi cheezein trial aur error ke through seekhni padi. Sign-up aur onboarding ke baad bhi mujhe software ke kuch parts mein access ya functionality samajh nahi aya without help. Jo dialer aur calling tools the, unke features aur unka operation pe mujhe apne se kaam karte karte time lag gaya. Training sessions jo diye gaye the, woh basic the lekin mujhe tab bhi zyadatar cheezein khud discover karni padin. Database management ka feature bhi utna straightforward nahi tha jitna main soch rahi thi; mujhe manually kaafi cheezein set karni padi. Automatic updates ke baare mein mujhe pehle koi notification ya detailed explaination nahi mila, toh un changes ko bhi samajhna difficult tha initially. Telephonic support kaafi theek tha lekin shayad unke paas jyaada time na ho, isliye har baar jab call kiya toh paisa jaane wala waqt lagta tha. Payment process aur invoice generation se related jo documentation di gayi thi, woh bhi confusing thi aur mujhe baar-baar check karna padta tha. Overall, mujhe lagna tha ki thoda aur smooth aur user-friendly experience milega, par yahaan mujhe zyada independent aur patience wala banna pada.