1 out of 51 of 5Verified purchaseSales and pre-purchase
Sabse bada problem: clarity aur help missing thi
Maine expect kiya tha ki sales aur pre-purchase process zyada clear hoga, par wo nahi tha. Pehle to mujhe bada confusion hua regarding onboarding aur payment steps. Har baar support se baat karni padi lekin unka response time itna acha nahi tha, is wajah se mujhe lagta hai ki agle baar phir se kuch naya samajhna padega. Invoicing system bhi itna straightforward nahi tha, jisme kuch details missing thi aur mujhe baar baar clarify karna pada. Training start karte waqt kuch features samajhna mushkil hua, jo shayad initial guidance better hoti toh avoid ho sakta tha. Overall, main help lene ke liye fir bhi ready nahi hoon, kyunki abhi bhi process unpredictable lagti hai.