Sabse bada masla tha support ka clarity nahi dena
Maine support team ko contact kiya tha because mujhe software setup mein problem aa rahi thi, par unhone jo explanations diye woh bilkul clear nahi the. Main specifically software ke dialer feature ke upar help chah rahi thi, kyunki calling tools sahi tarah se kaam nahi kar rahe the, aur unhone mujhe complicated technical jargon mein samjhane ki koshish ki jo bilkul helpful nahi thi. Mujhe asar tha ki clear instructions milni chahiye thi, taki main apni problems khud solve kar sakoon. Unhone jo details di, woh incomplete thi aur mujhe baar baar call karna pada without proper solution. Training sessions bhi utne effective nahi lage ki main apna kaam confidently kar paoon. Mujhe lagta hai agar basic step-by-step guide di hoti toh main software better use kar paati. Overall, communication clear nahi hone se mera experience bohot frustrating raha aur main is wajah se 1 star dungi.