1 out of 51 of 5Verified customerSupport and communication
sabse alag tha onboarding order
Main expect kar raha tha ki sare steps ek sensible sequence mein honge jisse use karna aasaan ho, lekin mujhe laga ki onboarding flow bahut hi confusing tha aur kuch important cheezein pehle hone chahiye thi. Call dialer setup karte waqt bhi mujhe samajh nahi aaya ki kis level pe switch karna chahiye tha, jis wajah se kaafi frustration hua. Software ka database feature thoda complicated tha bina proper explanation ke. Sign-up aur payment process simple tha lekin poora experience smooth nahin raha. Telephonic support se mile solution bahut basic the aur delay hua jab main queries rakh raha tha. Pura system flow hunted and trial lagta tha rather than being logical and consistent which is disappointing.