Sabse alag jo laga wo tha poor explanation ka hissa
Maine WFHI ke software ke liye sign up kiya tha, lekin sales ke dauran jo clarity mili, wo kaafi kam thi. Sabse zyada dikkat mujhe pre-purchase phase me ayi, kyunki mujhe exact nahi pata tha ki mujhe kya expect karna chahiye, ya kis tarah se training aur tools access kar paunga. Jo billing aur payment ke bare me bataya gaya, usmein bahut confusion thi, aur invoice process thoda unclear tha. Yeh sab samjhane mein clarity nahi thi, toh thoda frustrating laga. Jab maine support team se baat ki, toh unhone general information di, par woh bhi mujhe detailed breakdown nahi de paye. Overall experience thoda disappointing tha kyunki main soch raha tha ki software aur training kitne simple hote hain, par pata chala ki in sab steps ko samajhne me kaafi time lagta hai. Agar sales aur explanation process thoda better hota toh mera initial impression kabhi itna sahi nahi hota. Abhi bhi main try kar raha hoon ki software familiarity badhaun, but starting phase ka frustration mujhe ab tak yaad hai.