Sabse alag cheez billing mein dikkat thi yaar
Yaar, main pehli baar sochi thi ki sign-up aur invoice process smooth hoga, par mera experience kuch alag raha. Invoice bana kar bhejna mein jahan tak baat hai, usmein kaafi errors aur confusion thi. Main toh baar baar customer support ko call karti rahi thi, jo thodi theek thi fir bhi mujhe lagta hai agle waqt bhi mujhe unse help leni pad sakti hai billing mein. Payment confirmation mein delay hua aur automatic updates ke chakkar mein kabhi kabhi database sync nahi hua jaise ki expect karti thi. Training karne mein bhi time zyada lag gaya aur onboarding flow aise tha jahan dusri baar samajhna padta tha. Dialer thik tha, par multiple baar error aayi jab calls kar rahi thi. Overall, mujhe lagta hai ki ye process thoda aur simple hona chahiye tha warna main phir se pareshaan ho jaungi agli dafa bhi.