Sabse ajeeb step tha sign-up ka process
Pehle toh mujhe laga ki jo sales and pre-purchase process hai wo thoda scattered hai. Matlab, sign-up karna tha, phir training ke liye alag se schedule karna tha, par iska sequence itna clear nahi tha. Thoda confuse ho gayi thi ki pehle software ka demo dekhu ya phone support kaise milta hai ye main samajh lu. Mujhe laga yeh sab steps logically arrange ho sakte the. Fir jab main finally sign-up kar paayi, tab bhi invoices aur payment options ke baare mein baar-baar check karna pada; woh bhi easily accessible nahi the. Ye lagata hai ki system automation thoda weak hai, kyunki automatic updates ka clear mention nahi milta ki payment par kya impact hoga. Dialer aur calling tools ko samajhne mein bhi thoda waqt lag gaya kyunki training modules thoda out of order lage. Main baar baar soch rahi thi ki kya yeh process zyada straightforward ho sakta tha? Kyu na sab ek hi jagah par properly detailed ho? End mein, mujhe lagta tha ki jitne steps hain, unmein se sign-up ka hisa sabse zyada confusing tha aur uske around sab kuch gadbad lagta tha. Agar step-wise flow thoda better organize hota, toh shayad main zyada comfortable feel karti purchase karte waqt.