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WFHI review

Sabse ajeeb labelling tha, bhool jao support ke baare mein

1 out of 51 of 5Verified customerSupport and communication

Sabse ajeeb labelling tha, bhool jao support ke baare mein

Main support team se contact kiya, par unke labels aur wording bilkul clear nahi the. Dialer settings mein jaake mujhe samajh nahi aaya kaunsa option kya karta hai kyunki terminology confusing thi. Kabhi kabhi ek hi feature ke liye alag-alag naam diye gaye the jo mere liye frustrating tha. Support ne koi clear jawab nahi diya, bas generic responses diye jo problem ka solution nahi ban paaye. Invoice aur payment process thoda smooth tha, par phir bhi jab software update hua toh uski details support ne achhe se explain nahi ki. Yeh sab mismatch ne frustration badha di aur mujhe laga ki support team meri language mein baat nahi kar rahi. Agar labels clear hote aur basic communication sahi hoti, toh ho sakta main zyada khush ho jaata. Abhi ke liye toh main recommend nahi karunga, kyunki support ki quality better banani hogi.

Rakesh BorkarLakshadweep, IndiaExperience: Published:
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