Sabse ajeeb baat ye thi kitni jaldi mil gayi response
Maine pehle socha tha ki sales aur pre-purchase queries ke liye mujhe kaafi mails aur calls karni padegi aur unka response thoda dheere hoga. Lekin jab maine sign-up karne ki sochi, toh unka jo telephonic support tha woh surprisingly quick aur effective tha. Unhone mujhe initial process me sahi guide kiya, jis se main apna account jaldi bana payi. Haan, mujhe kuch cheezein khud hi explore karni padin, jaise ki database feature ki detail samajhna, par overall sales ke dauran communication mein koi badi problem nahi aayi. Kabhi kabhi lagta tha ki mujhe thoda zyada information lene ki zarurat hai, woh automatically samjha nahi diya gaya, toh apna effort laga. Lekin support team ki jo availability thi aur jo promptness dikhayi thi, usse mujhe laga ki yeh system accha responsive hai. Ye balancing act mere liye kaam kar gaya, agar yeh thoda aur pro-active hota toh aur accha lagta. Par phir bhi, main is response time se positively surprised hoon.