Sabse ajeeb baat thi invoice process ka simplicity
Overall sales aur pre-purchase ke dauran jo cheeze mujhe sabse zyada surprise kiya vo tha ki sign-up aur invoicing ka process kaafi straight forward tha. Mujhe laga tha ki kahi na kahi pareshani aayegi kyunki software aur training ke liye payment karna hota hai, par invoice detail milna aur payment confirm karna simple tha. Kuch baar mujhe sochna pada ki kya main asli mein sahi step pe hoon ya nahi, par platform par guide karne ke sections the toh woh madad kar rahe the. Kuch unclear wording bhi thi jo mujhe confusion me daalti thi, jiske liye support team ko contact karna pada. Support se communication badhane ke liye mujhe lagta hai ki next time shopping ya subscription renew karte samay mujhe fir se thoda help chahiye hogi, kyunki complex terms thodi hain. Lekin agar bas invoice receive karna aur basic payment process follow karna ho toh system accha kaam karta hai. Shuruaat me lag raha tha ki billing thoda confusing hoga lekin experience ne bata diya ki zyada mushkil nahi tha. Agli baar bhi shayad support ki madad fir se lena pade.