sab step thik se arrange nahi the
Sales aur pre-purchase ke steps ka sequence thoda ajeeb laga mujhe. Jo onboarding process tha usme pehle zaruri training modules share nahi kiye gaye, jo main expect kar rahi thi ki hamare liye helpful honge. Sign-up aur invoicing ke procedures bhi ekdum clear nahi the, matlab hume duplicacy wale steps follow karne padte rahe. Calling tools ke liye dialer setup karne mein confusion hui, kyunki instructions ko stepwise sahi order mein nahi diya gaya tha. Database integration wala stage bhi aise tha jaise kisi ne dhang se soch kar nahi banaya. Pura experience thoda disorganized laga, matlab main wait kar rahi thi ki har cheez smoothly hogi, par aise nahi tha. Halanki support team ne madad karne ki koshish ki, par jab tak steps properly manage nahi hote, tab tak clarity nahi aa sakti. Aise mein mujhe lagta hai ki pehle process sequence thoda aur achha banaya ja sakta tha taaki naye users ko frustration na ho.