Sab mila ke thoda ajeeb experience tha
Sales aur pre-purchase process mere liye thoda ajeeb raha. Matlab, sab steps follow kiye, par lagta tha ki wo sequence bilkul sensible nahi tha. Pehle mujhe signature karne ke liye bola gaya, phir fir bhi training ke liye follow-up hua jisse lag raha tha ki pehle ki cheezein complete nahi hui thi. Software ka demo diya gaya, lekin uske baad payment options ke baare mein clarity thodi confusing thi. Onboarding mein database ka setup karte waqt jab tak dialer poora configure hua, tab tak kaafi time lag gaya. Overall, mujhe laga ki process streamline karna chahiye taaki customer ko har baar alag alag jagah na bhaagana pade. Sign-up se lekar invoicing tak sab kuch thoda scattered experience raha. Lekin haan, calling tools chalane mein koi shikayat nahi thi, wo acha kaam karte hain. Par puri tarkeeb thodi better organize honi chahiye thi, warna thoda frustration bhi hota hai.