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WFHI review

Sab mila ke experience thoda delayed lagta tha

2 out of 52 of 5Verified purchaseSupport and communication

Sab mila ke experience thoda delayed lagta tha

Jab koi problem aayi toh support team se baat karna tha. Telephonic support available tha aur main baat kar payi support agent se, par response ka wait time lamba tha. Jab main unko apni problem batati, toh solution dene mein unhone time liya. Communication mein clarity thi par decisions jaldi nahi hote. Software ke automatic updates kafi hote rahe, jo mujhe samajhne mein der karwati thi kabhi. Database access thoda slow hota tha jab mujhe kaam karna padta tha. Dialer function sahi chal raha tha aur sign-up process simple tha, ye toh mehsoos hua. Overall mujhe experience formal lagta tha, koi emotional ya personal touch nahi mila. Support ka style matter-of-fact tha, koi josh nahi tha. In sab ke saath, main software ko easy ya smooth nahi kahungi, koshish kar rahi thi samajhne ki par wo seamless feel nahi hua.

Sanjana JainChandigarh, IndiaExperience: Published:
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