Sab mila ke experience thoda confusing raha
Maine socha tha ki sales aur pre-purchase process zyada clear hoga, par pura process thoda confusing raha mere liye. Initial calls main kuch points clear kiye gaye, lekin jab sign-up aur training ka time aaya toh mujhe kaafi doubt hua ki main kya expect kar sakta hoon. Jo payment and invoicing details di gayi thi, vo theek thi, lekin mujhe lag raha tha ki mujhe jyada confident hona chahiye tha jo main nahi tha. Training sessions ke dauran, kuch cheezein achhi lagi, specially telephonic support ke bare mein, lekin overall communication mein consistency ka thoda kami thi. Sales team polite thi, lekin mere sawalon ka jawab poori tarah se satisfy nahi kar payi. Mujhe laga ki mujhe zyada clear guidance aur transparent process chahiye tha jisse mera combined experience better ho sakta tha. End mein, main thoda confuse raha ki product meri expectations se kitna milta hai.