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WFHI review

Sab mila ke ajeeb experience tha, clarity bahut kam thi

2 out of 52 of 5Unverified experienceSupport and communication

Sab mila ke ajeeb experience tha, clarity bahut kam thi

Mujhe lagta hai ki poora system confusing tha, starting from jo labels diye gaye hain vo clear nahi the. Dialer ke options samajhne mein bahut mushkil hui kyunki terms aur button labels contradictory the. Automatic updates toh theek chal rahe the, par jab bhi support team ko call kiya, unke explanations mein bhi jab labels ke baare mein baat hoti thi, toh clarity missing thi jo logically hona chahiye tha. Software navigation mein bhi kaafi ambiguity thi, jisse lagta tha ki ready-made solution ke bajaye kuch half-baked diya ho. Invoice aur payment process bhi thoda cumbersome laga, jo isi poor labeling ki wajah se tha. Jo achha tha woh yeh ki telephonic support eventually aaya, lekin poora experience frustrating lag gaya because of unclear wording aur poor instructions. Overall kaafi ajeeb aur unclear laga yeh pura setup.

Chandan MankadWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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