Sab mila jhakat tha, thoda slow response bhi tha
Maine software aur training ke liye signup kiya tha aur poora process kaafi detailed tha. Jab main sawal poochne ki koshish karti thi, toh log general response dete the jo immediate nahi tha. Kabhi kabhi lagta tha ki agar support zyada fast hota toh decision lena aasan hota. Lekin overall baat-cheet karne wale log honest aur professional lage. Unhone jo queries thi unhe theek se samajh kar jawab dene ki koshish kari, chahe response time thoda late tha. Sales team samjhi ki main coordinate kar rahi hoon apni timings ke hisaab se aur mujhse patience rakhne ko kaha. Uske alawa training materials accessible the aur software ka interface achha laga. Aise laga ki haan yeh sab sahi hai, par thoda better communication chahiye. Billing aur payment ka process thoda confusing tha initially, par unhone call pe help provide ki. Thoda clear instructions agar diye jate, toh bahut madad milti. Toh overall thoda sa adaptation karna para, magar positive experience tha. Aage bhi agar kisi ko refer karungi toh main zaroor bataungi ki thoda dhyaan rakhna padega response time ka, par kaam chal jayega. Kuch chhoti problems ke bawajood samajh kar logon ne madad karne ki koshish kari thi. Yeh thoda mind mein rakh ke aana chahiye jab sign up karte ho.