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WFHI review

sab kuch ulta-pulta lag raha hai, yaar

1 out of 51 of 5Verified customerSupport and communication

sab kuch ulta-pulta lag raha hai, yaar

Mujhe lagta hai WFHI support ka process bilkul theek tarah se design nahi kiya gaya hai. Pehle ek step complete karo, phir wahi step baar-baar repeat karwana padta hai, jo bilkul samajh mein nahi aata. Jo guide milti hai usse bhi zyada confusion ho jaata hai, kyunki wo steps logical order mein nahi hain. Mujhe bas chahiye tha ki sign-up se lekar dialer use karne tak ka process smooth rahe, par har baar mujhe support ko call karna pada aur woh bhi har baar utni madad nahi kar paaye. Phone pe baat karte waqt lagta hai sab confuse hain aur main kis stage par hoon yeh pata hona chahiye tha. Database feature ka integration bhi thik se explain nahi kiya gaya, jiski wajah se workflow mein dikkat hui. Payment aur invoice process bhi thoda complicated tha, jo mujhe extra time lagane par majboor kar raha tha. Basically, main kahungi ki agar kisi ko easily handle karna hai toh shayad yeh option unke liye suitable nahi hai.

Sudha Pradeep SidhuKarnataka, IndiaExperience: Published:
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