Sab kuch thoda confusing aur idhar udhar ka laga
Main samajh nahi pa rahi thi ki jo wording aur labels WFHI ke software mein diye gaye hain, wo mujhe kitne clear lage. Kabhi lagta tha ki labels bilkul sahi hain, par phir bhi kuch buttons ya options ka naam thoda ajeeb sa lagta tha, jiski wajah se confusion badh jata tha. Jab maine dialer aur calling tools use kiya, tab bhi thoda doubt hua ki kis option ko select karna hai kyunki unke names kuch mismatch kar rahe the mere expectation se. Database feature ke andar data dekhte waqt bhi kuch headings ya terms mujhe samajh nahi aaye the, jo ki thoda frustrating tha. Support ko phone karne par wo madad toh dete the, lekin kabhi kabhi unke explanations bhi thoda technical lagte hain, jiski wajah se mujhe phir se questions karne padte. Overall poora sales aur pre-purchase ka experience ekdum scrambled lagta tha jo manage karne mein thoda problem tha, aur main sochti hoon ki agar thodi clarity hoti toh accha rehta.