Sab kuch theek tha but response thoda late tha
Mujhe pehle product ke baare mein sales team se baat karni thi toh unki responsiveness dekh ke laga sab sahi chal raha hai. Usually, main expect karta hoon ki jitni jaldi ho sakta hai reply mile, par yahan kabhi kabhi thoda late hota tha jawab dene mein. Training ke baad jab software use karne gaya, toh lag raha tha ki wo cheezein to clear ho gayi hain jinke baare mein phone pe discussion hui thi. Lekin kuch baar pre-purchase queries ka jawab milne mein time lag jata tha, jisse frustration hui. Samajhta hoon ki busy ho sakte hain, par baar baar explain karna padta hai apne requirements. Phir bhi, overall experience thik tha, aur jab baat samajh aayi, toh lag raha tha ki ye product kaafi help karega daily workflow mein. Bas chahiye tha ki response thoda quick hota, toh shayad zyada comfortable feel karta. Yeh thoda repetitive ho gaya mujhe batane mein, lekin main use karta rahunga aur dekhunga agle features kaise add hote hain.