4 out of 54 of 5Verified customerSupport and communication
Sab kuch mila par thoda complicated feel hua
Main kaafi baar support se baat kar raha tha aur har baar mujhe wohi baatein samjhaani padti thi. Database aur calling tools samajhne mein toh theek tha, par jab main specific feature dhundh raha tha, toh thoda issue aaya. Training sessions mein bhi kuch basic cheezein baar-baar repeat hui, jo pehle hi clear ho chuki thi. Overall, mujhe lagta hai software accha hai aur updates bhi timely hoti hain, lekin support aur communication thoda improve hona chahiye, specially jab koi naye user ho aur usse basics samjhaane ho. Yahan tak ki sign-up aur payment process simple tha, par support par baar-baar rely karna thoda tedious laga.