Sab kuch khud hi samajhna pada, frustrating tha
Mujhe lag raha tha ki support waise toh available hoga, par yahan toh sab kuch baseline se khud karna padta tha. Jab main onboarding ki taraf badh rahi thi toh har step pe questions the, lekin support wala banda ya toh available nahi tha, ya fir response bahut late milti thi. Training kaafi basic thi, aur software me naye updates ka pata chalne mein bahut time lag gaya. Mujhe khud dialer aur database ke functions seekhne pade, bina kisi clear guidance ke. Automatic updates ne kabhi kabhi mera workflow bhi disrupt kiya, kyunki mujhe pata hi nahi tha ki kya update hua hai. Invoicing process bhi pretty confusing thi, aur payment ke instructions clear nahi diye gaye the. Overall, support aur communication bahut hi frustrating rahi, jaise ki main hi sab solve karne wali hoon. Agar support efficient hota toh shayad main better experience karti, par abhi bas itna hi kah sakti hoon ki yeh pura system mere liye kaam nahi kiya.