Sab kuch confusing tha, pata hi nahi chala kya ho raha tha
Maine WFHI ke software ko istemal karne ki koshish ki, aur sab kuch thoda confusing tha mere liye. Jo labels aur wording use ki gayi thi, wo mere liye clear nahi thi, kabhi kabhi mujhe samajh nahi aaya ki kiskaunsa button kaam karta hai, ya fir kya expect karna chahiye. Sign-up aur invoicing process bhi straightforward nahi laga, kabhi mujhe lagta tha ke mujhe zyada information chahiye thi aur kabhi lagta tha ki instructions over-complicated hain. Lekin main ye bhi maanungi ki training sessions mein kuch cheezein achhi tarah explain ki gayi thi, jisse thodi bahut samajh banayi jaa sakti thi system ki. Phir bhi, usability aur communication dono hi mere liye challenge the, isliye mujhe pura feel hua ki yeh experience mere liye bahut frustrating raha. Main aasha karti hoon ki WFHI apne wording aur labelling ko simple banaye, warna naye users ke liye yeh mushkil hota rahega.