4 out of 54 of 5Verified purchaseSales and pre-purchase
Saaf saaf kehna hai, sales follow-up me madad chahiye hogi
Mujhe WFHI ke sales aur pre-purchase interaction ke dauran kuch samay par assistance ki zarurat padi jo mere liye zaroori thi. Invoice aur payment details ko samajhne me thodi dikkat hui, aur mujhe support se baar baar contact karna pada. Poora process samajhna simple tha, lekin jab doubts aaye toh koi turant madad nahi mili. Jo system of sales aur follow-up hai, wo thoda aur responsive hone ka fayda hoga. Mere hisaab se agar customer ko agle purchase me bhi madad chahiye hogi, toh unko fast aur efficient help milni chahiye. Maine clearly aise dekha ki process thoda slow tha aur ismein improvement ki gunjaish hai. Zyada baar contact karna mujhe pasand nahi, isliye main kahunga ki sales process ko optimize karna chahiye.