Rozana support se mujhe thoda hairani hui
Rozana support ka experience mere liye surprising raha kyunki main soch raha tha ki support sirf pehli baar contact karne pe help karta hoga, par asli mein roz main issues face karta raha. Kabhi dialer ka interface hang karta tha ya database sync nahi hota tha, toh support ko repeat calls karni padti thi. Har baar mujhe lagta tha ki ye issue jaldi solve hoga, par phir bhi second ya third call tak paani failta raha. Mujhe umeed thi ki support system zyada proactive hoga par mujhe lagta hai ki wo slow response dete hain. Ye connectivity aur communication ka problem roz repeat hua, mera overall experience thoda frustrating tha. Mujhe laga ki main baar baar explain kar raha hoon ki problem kya hai, par asar na hone ka surprise hua. Main abhi soch raha hoon ki aage bhi same delays rahenge ya nahi, par abhi ke liye main disappointed hoon is support behavior se.