Rozana support mein consistency ki kami thi
Main rozana software use karti hoon aur mujhe support ke bare mein batana hai ki initial training aur onboarding ke baad bhi regular samasyaayein aati rahi hain. Telephonic assistance se kabhi kabhi call receive kiya jata hai par zyada tar wait karna padta hai aur baar-baar apni baat samjhani padti hai. Jo updates aate hain wo automatic hain, par kabhi-kabhi wo naye bugs laate hain jiska koi turant solution nahi milta. Mujhe lagta hai support mein ek consistent follow-up aur immediate response kaafi mahatvapurn tha jo abhi missing hai. Software ke database feature mein kabhi kabhi lag aata hai aur uske related queries par satisfactory jawab nahi milta. Sign-up aur invoicing process bilkul thik thi, par daily use mein support system thoda adhura mehsoos hota hai.