Rozana support ko samajhna thoda mushkil tha
Jab mein daily basis par support se baat karti thi, toh dono cheezein samne aayi. Kabhi kabhi response time theek tha aur problems jaldi solve ho gayi thi, lekin kabhi kabhi mujhe lagta tha ki mujhe apni taraf se zyada effort lagani pad rahi thi problem samajhne ke liye. Har baar matlabi clear instructions nahi milti thi, toh thoda confusion hota tha. Call pe baat karne waale log generally polite the, par unka har baar solution dena consistent nahi tha. Kabhi updates milte waqt system thoda slow ho jata tha, jisse delays ho gaye the. Trying to understand the workflow advice also required some patience because clear guidelines nahi diye gaye they. Overall, daily interactions mixed lage, kuch improvements chahiye thi, lekin main ye bhi samajh rahi thi ki har cheez perfect nahi ho sakti. Mere liye thoda frustrating tha kabhi kabhi, par itna bhi bore nahi ki use karna chhod doon. Shayed time ke saath better hoga, aur main sikhungi ki kin tools ka best use karna hai. Training ke baad ye sab thoda better hona chahiye tha, lekin phir bhi patience se kaam chalana pada. Support ka effort dena padta tha, par hope karti hoon ye aur smooth ho jayega aage.