Rozana support experience bahut disappointing raha
Initially, maine socha tha ki agar kuch dikkat aaye toh telephonic support se solve ho jayegi easily, lekin roz ke issues ne mera patience test kar diya. Daily basis pe calls cut hona, software glitches, aur dialing tools ke errors common the. Support se baat karne mein bhi kaafi der lagti thi, aur jab response milta toh woh zyada helpful nahi hota. Training sessions ke bawajood, software ke features se related confusion barabar rehti thi, aur koi clear guidance nahi mil rahi thi. Automatic updates ne software ko kabhi kabhi unstable bana diya, toh main baar-baar issue face karti rahi. Payment aur invoicing process to thik tha, par pura system chalane mein support ki kami ne frustration badha di. Main ne lagataar feedback diya support ko, par lagta tha ki problems ko seriously nahi lete. Is wajah se overall experience bohot disappointing raha, aur lagta hai mai dusre options dhundungi jo better consistent support de sakti hain. Wahaan tak bhi, software use karna ek stress ka kaam ban gaya tha.