3 out of 53 of 5Unverified experienceSupport and communication
Rozana support accha tha, lekin expectations se thoda kam mila
Main roz software use karti hoon aur usually support team se baat karti hoon jab koi problem aaye. Din bhar ke dauran unka response average tha, kuch baar time lagta tha problem solve hone mein. Phone par help lene mein convenience hai, par koi baar delay bhi feel hua. Mujhe lagta hai ki initial training se kuch confusion dur hoti, lekin day to day basis par support thoda inconsistent tha. Overall, communication theek thi, par mujhe laga expect karne ke muqable thoda better hona chahiye application ke regular use mein.