3 out of 53 of 5Verified customerSupport and communication
Rozana kaam me thodi mehnat lagi support pe
Roz ek baar to support se connect karna easy laga, par baad me kabhi response slow mila toh kabhi quick. Dialer setup karte waqt thoda confusion hua, software updates ne kabhi features thik se load nahi kiye. Dusri taraf database feature useful tha, calling tools achhe ne. Onboarding flow me kuch steps samajh me aaye na aaye, lekin training sessions ne thodi madad kari. Overall, lagta hai time lagakar patience rakhna padta hai, par support communication me thodi inconsistency bhi dikhayi di. Telephonic support jab mila, toh beneficial raha, par baar-baar usi baat par jaana padta tha. So, mix feelings hain, kuch cheezein toh theek se chal rahi hain, par improvement ki zarurat bhi hai.