Roz subah bar bar samjhane ki thakaan thi
Roz subah mein same support team ko call kartaa tha, par har baar kuch na kuch samjhaana padta. Bahut baar unhe wahi cheez repeat karni padti jo pehle batayi gayi thi, is wajah se support kaam thoda slow lagta. Lekin ye bhi sach hai ki unka patience aur telephonic guidance kaafi achha tha, bina unke shaayad itna clear samajh mein nahi aata. Day to day usage mein software khaafi smooth chalta hai, jo mujhe kaafi aaram deta hai. Dialer aur database updates bhi mostly automatic hote hain, jo mere liye ek plus point raha hai. Ye confirm karna mushkil hai ki har roz unplog ke saath baar baar baat karni padegi, par kam se kam ek baar toh unki humanitarian help milti rahi hai. Aur haan, billing aur payment process bhi iss routine mein sunsaan nahi padti. Bas support system ko thoda streamline karne ki zaroorat hai.